Frequently Asked Questions

Accessibility of the site has been proven using Internet Explorer 5 or higher

We have been made aware of some learners having difficulties using other browsers when accessing and printing content.

Your screen resolution needs to be set to atleast 1024 x 768.

What are the minimum system requirements for the service?

To access the service you will require:

Windows 98, or above, and Internet Explorer 5.0 or above. If you do not have Internet Explorer, you can download the latest versions from www.microsoft.com.

Macromedia FlashPlayer. This free plug-in is available to download from www.macromedia.com. Click to install. If you are on a networked system, contact your system administrator.

Multimedia System. Please ensure that you have a sound card installed. This is compulsory in order to listen to the dictation passages. Speakers or headphones will also be required.

What connection rate do I require to access this service?

The service is ideal for broadband users. Users with Dual ISDN or a 56k modem can access this service, but it is not recommended. We recommend a 600k minimum broadband connection. This will enable you to benefit from the multimedia-rich provision available online.

I have an Apple Mac. Can I access the service?

Yes, this service is accessible on the Mac Platform.

Can I access the service if I am outside the UK & Republic of Ireland?

This service is available across the globe, providing the above requirements are met.